Payments

Cabcharge taxi Melbourne:
cards, MPTP, cash.

Cabcharge is accepted in every CabTaxi Melbourne vehicle — cards, eTickets and paper vouchers — alongside cash, EFTPOS, credit and debit cards and MPTP. A receipt or tax invoice is available on every trip. Here's how each payment option works, what a card surcharge means, and how business account travel is set up.

Cabcharge

Cabcharge is accepted in our vehicles — Cabcharge cards, eTickets and paper vouchers alike. It's the most common way corporate and government travellers settle a taxi fare in Melbourne without handling money on the day.

Present the card or eTicket at the end of the trip, the driver processes it through the in-car terminal, and you sign or approve the amount. A Cabcharge transaction carries the standard service fee set by Cabcharge, not by us.

If your organisation books staff or client travel regularly, mention it when you call — we can set the trips up so the fare goes straight to your Cabcharge account with a docket reference on the receipt.

Credit and debit cards, EFTPOS

Visa, Mastercard, EFTPOS and contactless payments including Apple Pay and Google Pay are all accepted in the car.

In Victoria, non-cash payment surcharges on commercial passenger vehicle fares are capped by the regulator. Any card surcharge is shown before the payment is finalised, and you'll see it itemised on the receipt.

If you'd rather avoid a card surcharge entirely, cash is always accepted.

Cash

Cash is accepted on every trip, with change available. For long-distance and fixed-price country runs, tell us if you're paying cash when you book so the driver arrives prepared.

MPTP — Multi Purpose Taxi Program

The Victorian Multi Purpose Taxi Program provides subsidised travel for eligible members with a permanent and severe disability. Members pay a reduced share of the metered fare, up to the trip subsidy limit set by the program.

Bring your MPTP card and present it at the start of the trip so the driver can process the subsidy correctly through the terminal. The subsidy applies to the metered fare, not to a negotiated fixed price.

Tell us when you book if you need a specific vehicle type or extra assistance at the door.

Fixed price vs the meter

A fixed price is agreed before the trip starts and doesn't change with traffic or tariff time. It's the usual choice for airport transfers and long-distance country runs where certainty matters more than the exact meter total.

The meter follows the Victorian tariff schedule for the time of travel — day, night, peak and public holiday rates each apply differently. The fare calculator on this site works out which tariff your booking falls under.

Tolls, airport access fees and any booking fee are itemised either way. Nothing is added after the fact.

Receipts, invoices and account travel

A printed or emailed receipt is available for every trip, showing the fare, any surcharge, tolls and the payment method — enough detail for an expense claim or a BAS record.

Businesses that need consolidated monthly invoicing rather than per-trip receipts can arrange account travel. Call and we'll set up how bookings, cost-centre references and invoicing should work.

Related pages

FAQ

Common questions.

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