The number to call
CabTaxi Melbourne bookings go through 0421 807 027. The line is staffed around the clock, including public holidays, so there is no separate after-hours number to remember.
If you prefer not to call, the booking form on this site sends the same details straight through and you'll get a confirmation back. Calling is usually faster when you need a car right now.
What to have ready when you call
Your pickup address, including a unit or building number, and the closest cross street if you're on a long road. Accurate pickup details are the single biggest factor in how fast a car reaches you.
Where you're going, roughly what time you need to leave, and how many passengers and bags there are.
For an airport pickup, your flight number and terminal. We track the flight so a delayed landing doesn't cost you the booking.
Anything special — a child seat, a wheelchair-accessible requirement, MPTP travel, a Cabcharge account, or an oversized item like a bike or golf clubs.
Immediate pickup vs pre-booked
For an immediate pickup, call and stay on the line. We'll confirm the closest available car and give you a realistic wait time rather than an optimistic one.
For anything time-critical — a 5am airport run, a hospital appointment, a wedding — book ahead. Pre-booked jobs are allocated to a driver in advance so the car is at your door before the time you asked for.
Pre-booking is also how you lock in a fixed price. Ask on the call and the total is agreed before the trip instead of running on the meter.
Other numbers people search for
Melbourne has several taxi networks and each has its own booking line. If you've searched for a taxi number and landed here, 0421 807 027 is CabTaxi Melbourne — an independent local operator, not a network call centre.
For emergencies always call 000. For lost property, call the number you booked on so the trip can be traced to the right driver.
For complaints or safety matters relating to any commercial passenger vehicle in Victoria, Safe Transport Victoria is the regulator.
Where we pick up
Across the whole metropolitan area — the CBD, inner suburbs, the north, east, south-east, west, bayside and the Mornington Peninsula — plus Melbourne Airport, Avalon and regional Victoria.
Long-distance runs to Geelong, Ballarat, Bendigo, the Surf Coast and the south-west are quoted as a fixed price on the call.